48 pages 1 hour read

Nudge: Improving Decisions About Health, Wealth, and Happiness

Nonfiction | Book | Adult | Published in 2008

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Index of Terms

Anchoring, Availability, & Representativeness

These are three common heuristic devices (rules of thumb) that humans use to aid decision-making. Each, though useful, can lead to systematic biases in judgment. Anchoring occurs when an individual uses a known piece of information as a basis for judging unknowns. Availability occurs when an individual believes something to be more or less common than something else based on limited available examples. Representativeness occurs when an instance or example of something is used, perhaps incorrectly, as a representation of the whole.

Choice Architect

Any individual who has the power to alter the context in which choices are made. The architect does not make decisions for others but nudges them in a particular direction or away from others. Small changes in choice architecture can have a tremendous impact on decisions.

Default Options

Default options are an essential component of choices. The default is what happens when no active choice is made on the part of the potential decision-maker. Thaler and Sunstein note that choice architects must attend to default options because many people (from inertia, inattention, or otherwise) will passively choose it. They note that it is impossible not to have a default, even if the default mandates a choice from the potential decision-maker.

Libertarian Paternalism

The view that policies should be aimed at helping people freely make the choices that are in their own best interest. The libertarian paternalist relies on the “nudge” to push people toward choices of individual and social benefit without mandating behaviors or penalizing people for making different choices. It aims to balance the values of individual liberty and social well-being.

Nudge

According to Thaler and Sunstein, a nudge is “any aspect of the choice architecture that alters people’s behavior in a predictable way without forbidding any options or significantly changing their economic incentives” (8). Nudges can be intentional or unintentional elements in the context surrounding decision-making that influences those decisions toward one option or away from others.

Sludge

This is “any aspect of choice architecture consisting of friction that makes it harder for people to obtain an outcome that will make them better off” (153). Intentionally produced sludge has the aim of limiting access to options the architect wants people to avoid, generally for self-interested or political reasons.

Smart Disclosure

Disclosure is the process by which “information is collected and made available to the consumers,” but “smart” disclosure is a set of practices used to maximize customer knowledge in a manner that will be most useful them (138). The goal is to make salient the most important data (using the tools of choice architecture) for the most optimal decision-making in a marketplace.

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